SiVal Instruments
Ordering Information
Shipping and Returns
Support Contact

Ordering Online

Ordering online from SiVal Instruments is easy and safe. Using the latest secure server with 128-bit encryption, your credit card information is safe.

Here is a quick overview of our checkout process. If you experience technical difficulties while placing your order, please Chat Now! or call us at +1-510-648-1918.

Shopping Cart

When you add items to the shopping cart, a list is totaled with out the shipping cost yet. You can delete an item or add quantity right from the shopping cart page. When you are ready, hit the checkout button.

Checkout

There are two paths in checkout. If you are an existing customer, just enter your email and password and your information is pulled up. Just confirm your current information and go to the next step -- Shipping Method. If you are a new customer or forgot your password, then checkout as a new customer. You will be asked to enter your information, billing and shipping. All this happens in a secured channel on our web site and is encrypted before sent to our payment gateway.

Confirm Your Order

The final step is to review your order and confirm the accuracy. If all checks out, click the "Confirm Order" button and you will receive an order number that you can use to track your order later.

Real-time Payment

If you selected a real-time payment, you will be asked of your credit card information. We will not get a copy of this number and the card number is encrypted before it is sent to our gateway.

Order Tracking

When your order is ready to be shipped our system will send you a status via email indicating the tracking information where you can track your order. In the message, we provide the tracking number and a link where you can enter the number.

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